Policies
Refund Policy
Our Promise
We stand behind the quality of every bottle. If you receive a damaged, leaking, or incorrect product, we will replace it or issue a full refund.
Eligibility
- Report issues within 48 hours of delivery
- Share a photo/video of the damaged or incorrect product
- Product must be unused and in original packaging for returns
Non-Refundable
- Opened or partially used products (unless quality issue)
- Change of mind after delivery
- Orders with incorrect address provided by customer
Refund Process
Once we verify the issue, refunds are processed within 5-7 business days to the original payment method. For COD orders, refunds are credited via UPI or bank transfer.
Cancellation
Orders can be cancelled before dispatch. Once shipped, cancellation is not possible. Contact us immediately if you need to cancel.
Contact
For returns or refunds, WhatsApp us at 88892 78880 with your order ID and photos.